Customer Care


At bidetsPLUS, our customer care motto is simple – “Let's get it right.”

This applies throughout your entire experience with us.  It starts with attention to detail on every page of our website to make sure our content is complete and accurate.  Our checkout system is secured with the best encryption technology to ensure your privacy.  We track all our orders to confirm you’ve successfully received your shipment in a timely manner.  Then, we provide you with post-sale customer care throughout the life of your purchase with us.

We take these measures because we know it’s not just about receiving a box on your doorstep.  Your shopping experience, and the service we provide throughout, is just as important as the bidet itself.  Just check out some of the testimonials we've received from our customers!

Our customer care team is staffed with experienced, knowledgeable people who have personally handled, installed, and maintained every model we carry.  If you have a specific question related to anything about your bidet, you can be confident in our answer.  Reach us by calling 888.388.5658 or e-mail us at, where responsiveness is something we take pride in.

Thank you for visiting bidetsPLUS.